5 Year Happy Parent Guarantee

If you’re not satisfied with your Vornadobaby product, let us know. We’ll go the extra mile to ensure you’re a happy Vornadobaby parent!

We proudly stand behind our products. Vornadobaby products carry a 5 Year Happy Parent Guarantee to the original owner against material and workmanship defects, from the date of purchase. If any such defect is discovered within the warranty period, Vornadobaby will repair or replace the product at no cost.

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Contact Us

To initiate a warranty return, simply contact us via phone, chat or email and we will issue a Return Authorization (RA).

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Prepare Shipment

After a RA is issued, you will receive a UPS prepaid shipping label via email. Print the label and affix to the return shipment.

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Ship Package

When your package is ready to ship, simply drop it off at a UPS location or schedule a pick via UPS.com.